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Job: Facilities Supervisor at Orange Business Services in Cairo, Egypt

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Job Purpose:

The Facility Supervisor will work with the Facility Manager to ensure that all facility services are delivered to our internal customers as per best practice standards, in accordance to the requirements and as per the contracts signed with the various service providers

Job Responsibilities:

· Primarily responsible for the facility operations and act as an operational backup to the MSC Facility Manager (development and deployment of operational procedures )

· Deliver day to day services to the OBS teams located in the tower, to ensure comfort and support to business needs

· Developing the Facility Management Team, Assigning tasks efficiently to achieve organizational goals.

· Contract Management for Outsourced Services:

· Critical Systems. Maintain critical systems including UPS power, precision air conditioning, alarm systems, and fire suppression systems. Ensure regular and systematic proactive maintenance is performed, Maintain EHS standards, and appropriate response and action plans are in place in case of failure.

· Housekeeping: Manage the housekeeping of the site, including the services provided by sub-contractors. Ensure the site is always clean, neat and tidy, and well organized (Monitoring vendor Performance).

· Maintenance: Maintain the MSC to a high standard of repair. Ensure maintenance occurs promptly and is implemented to the correct standard and quality.

· General Facilities Services. Ensure that all general facilities services such as meeting rooms, reprographic facilities, storage and many other general facilities services are operated efficiently and to a high degree of internal staff satisfaction.

· Cafeteria and Food Services. Ensure the staff food services in the cafeteria are provided to a high standard. Monitor food quality and seek feedback from staff in real-time and via a food committee. Maintain a high level of cleanliness. Monitor food and tuck shop services for freshness. Provide feedback to catering and tuck shop suppliers.

· Provide Consistent and Regular Status reporting to the Cairo MSC Facility Manager indicating the progress in all areas of the portfolio

· Managing Office asset count.

· Communicate all Policy related guidelines, important information from time to time to all MSC employees

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