IT Support Engineer

Resolving incoming client and personnel IT queries remotely via email and phone, or at the office.Keep computer systems running smoothly and ensure users get the maximum benefit from them.Install and configure computer hardware operating systems, applicationsTroubleshoot system and network problems, diagnosing and solving hardware or software fault.Avoiding service interruptions by performing system installations, updates, and maintenance procedures.Documenting processes and maintaining service desk records including procedural documentation and relevant reports.