Back-Office Support Specialist

The Role:Provides back office support of a payment providerManages incoming customer dataManages and fulfills service requests from customers and other departmentsManages multiple tasks simultaneously without supervisionYour responsibilities:To listen and respond to customer queries via e-mailTo provide accurate, valid and complete information to the clients’ requestsTo identify and assess customers’ needs to achieve satisfactionCreate positive customer experience with each contact you handleWorking Monday to Friday Business hours