Microsoft Dynamics CRM Support Engineer’s role is to serve as a technical resource for Fawry, providing proactive support advice, contributing to product quality and enhancements, and creating self-help assets. You will be responsible for providing an outstanding technical support experience to our users.
- Manage day-to-day Applications activities.
- Implements, supports, and customize Microsoft Dynamics CRM Application.
- Implement and customize Workflow.
- Provide day-to-day technical support to various users regarding specific operational/applications issues.
- Dashboards and custom views creation.
- Perform unit testing and assist with user acceptance testing.
- Perform data migration activities.