Etisalat UAE is hiring call center agents. We are looking for highly committed candidates to join our family as a second line complaints advisor ( Expert Desk Advisor ).
The candidate will be responsible for:
- Handle customers complaints for Mobile internet & ADSL cases over the phone.
- Handle technical queries for mobile internet & ADSL through outbound and inbound calls. Also will be responsible for billing & refund queries.
- Reach customer”s satisfaction & take the customer’s experience to the next level.