Social Media Moderation in Heliopolis, Cairo

this internship program is part of Osolutions social responsibility program regardless of ongoing pandemic and economic hardships to most companies, Osolutions  is thriving to do its best by starting its third round for the Internship program in 2021 to invest and give back to the community.

Benefits and Offers

• Sharpen your perspective with hands-on experience whilst studying especially if you are specialized in a relevant discipline.
•  Get a wide exposure of experiences, and deepen your confidence in your skills and knowledge.
• In Osolutions, you will be part of our team, you will be able to gain a value-added on the lifetime experience with us!

Duties and Responsibilities

• Your main responsibilities in this role include the following:
•  Maintain the Moderation Guidelines and ensure they are up to date Service Community Admin accounts, processing emails and complaints, escalating when necessary.
• Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required.
• Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate.
•  Produce reports on relevant moderation statistics, issues and outcomes.
• Regularly feedback insights gained from community moderation into the Social Media team.
• Monitor all industry and company information and news to anticipate potential issues.

Employment Type: Internship

Relevant Skills:

• Content management
• Public Relations
• Social Media
• writing and editing

Duration: 3 month