Customer Service Representative ( Remotely)
Follow set policies and procedures to ensure consistency, high quality, and operational excellence across the organization; meet and exceed performance guidelines for productivity and schedule adherence Work with the leadership team to achieve specific customer and talent success goals in our pursuit to provide a best in class product experienceBe able to stay calm under pressureBe focused at work and excited about working long hours every day with the teamHeavily focused on supporting a high volume of customer communication through email, tickets, and social mediaResolve all customer issues and provide an exceptional customer experienceBuild a best in class customer service firm.Answer queries on a range of topics from how to use our platform