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Implementation Specialist (Sales Buzz)

Identify solutions through understanding client requirements and researching the options available in company’s products
Develop functional specifications for clients.
Conduct Project Workshops and ongoing project management for assigned implementations
Ensure clients are aware of Professional Services charges for all tasks, by forwarding project documentation/guidelines to the client:
Customer site/remote installation
Conducting Analysis sessions
Delivering Training sessions
Organize the customer due data migration phase
Conduct testing sessions with customer
Apply customer’s special requirements
Pilot/Live support
Identify and develop all needed customizations
Handling Client issues
Conduct customer training

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