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Trainer Specialist – Retail

Conduct onboarding training sessions for new stores teams and give them full information about our company and our product sales.Responsible for technical training for new different items.Assign mentors and coaches to new stores team members.Launch promotions calendar & new product training aligned with ِArea managers.Ensure that all staff are well trained and aware of all products & suggestive selling.Create motivational competitions for staff & Responsible for the whole cycle (design/implementation/coordination etc.)Observe how sales people and cashiers interact with clients to identify areas of improvement.Conduct training visits on sites & ensure that training process are followed properly through visit.Identify training needs analysis based on Visits & operations manager feedback, mastery shopper reports.Determine training needs both for individuals and teams.Advise salespeople how to upsell products and services.Design and execute orientation programs for sales teams.Maintain updated records of training curriculum and material.

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